Thursday, 18th November
10:20 - 10:30    <<Opening (Prof. Yukio Ohsawa)>>

10:30 - 12:00    <<Service Systems for Healthcare Innovation>>

Early Diagnosis Service for Latent Patients of Incurable Diseases
Yoko Nishihara, Yoshimune Hiratsuka, Akira Murakami, Yukio Ohsawa, and Toshiro Kumakawa

Surgical Workflow Monitoring based on Trajectory Data Mining
Atsushi Nara, Kiyoshi Izumi, Hiroshi Iseki, Takashi Suzuki, Kyojiro Nambu, and Yasuo Sakurai

Multiscale Service Design Method and its Application to Sustainable Service for Prevention and Recovery from Dementia
Mihoko Otake, Motoichiro Kato, Toshihisa Takagi, Shuichi Iwata, Hajime Asama, and Jun Ota

Lunch Break

13:00 - 14:15    <<Plenary Session>>

Service Systems in Space - Now and in the Future
David Bergner, NASA Ames Research Center

The goal of the presentation is to stimulate thinking about how service systems will evolve in the future, as human society advances from its terrestrial base toward a permanent presence in space. First we will consider the complexity of the International Space Station (ISS) as it is today, with particular emphasis on its research facilities, and focus on a current challenge - to maximize the utilization of ISS research facilities for the benefit of society.
We will discuss the potential application of Service Innovation methodology to this challenge. Then we will consider how game-changing technologies - in particular Synthetic Biology - could accelerate the pace of sociocultural evolution, and consequently, the progression of human society into space. We will use this provocative vision to motivate a discussion about how the emerging field of Service Science, Management, and Engineering (SSME) might help us anticipate and better handle the challenges of this inevitable evolutionary process.

14:15 - 15:15    <<Service Systems for Travelers>>

An Agent-based Simulation Approach Towards Sustainable Tourism Planning
Dingding CHAO, Kazuo FURUTA, and Taro KANNO

Development of Service Performance Indicators for Operations Management in Airline
Toru Gengo, Kazuo Furuta, Taro Kanno, and Katsuya Fukumoto

Coffee Break

15:30 - 17:00    <<Panel Discussion>>for more informaton

"Missing Resources for Synergetic Service System"


Friday, 19th November
10:15 - 12:45    <<Data-insentive Service Systems>>

Meandre Data-intensive Application Infrastructure: Extreme Scalability for Cloud and/or Grid Computing
Bernie Acs, Xavier Llora, Boris Capitanu, Loretta Auvil, David Tcheng, Mike Haberman, Limin Dong, Tim Wentling, Michael Welge

The Evaluation of the Service Solution by Discovering the User Experience
Yan-Ru Li and Chang-Geng Yang, Chia-ling Hsu and Yuh-chang Lin

The Impact Factors in Remedial English e-Learning Instruction
Chia-ling Hsu and Yuh-chang Lin

To Explore Technical Trends of Thin-Film Solar Cell via Technology Roadmapping
Tzu-Fu Chiu, Chao-Fu Hong, Leuo-hong Wang, and Yu-Ting Chiu

Discover the New Value Concept Induced by Early Adopter Using New Product - A Research Framework
Chao-Fu Hong, Chien-Jen Huang, Tzu-Fu Chiu, Hsiao-Fang Yang, and Mu-Hua Lin

Lunch Break

13:45 - 15:15    <<Groupwork as Innovative Service System>>

Opinion Exchange Convergence Support System using RFID Tags
Yoshifumi Shimizu and Wataru Sunayama

Innovators Marketplace: Process of Games as a Service System of, by, and for Innovators
Yukio Ohsawa, and Yoko Nishihara

Conducting Successful Cross-cultural Videoconferencing: A Grounded-theory-based Study
Ai-Ling Wang, and Min-Huei Lin

Coffee Break

15:30 - 18:30    <<Gaming Session: Innovators Marketplace for Services in the Future>>

18:30 - 18:40    <<Closing (Prof. Katsutoshi Yada)>>

Saturday, 20th November,
<<Excursion: Skytree and Kokashita>>
How tall is the artificial peak of the city ?